Having trouble using your Mail app on macOS Catalina?
It is very frustrating to not be able to send an important email simply because the Mail app is not working all out of a sudden. Many Mac users have recently increasingly reported this issue with no sight of a fix released from Apple to address it.
On the brighter note, this guide is written with tried and tested solutions which we were suggested from users, readers as well as massive amounts of research. The guide will discuss the reasons why your Mail app is not working correctly and the corresponding solutions for you to try are arranged according to the level of complexity of the issue from the easiest to the most tedious so that you can proceed to cross off the list one by one.
Without wasting any more of your time, let’s jump right in!
Apr 16, 2020 See also: Yahoo Mail Not Working on iPhone or iPad. Make sure that the iPhone or iPad is connected to the Internet over Wi-Fi or cellular. Apple Watch Apps App Store Backup Black Screen Bluetooth Catalina FaceTime gmail iCloud iMessage iMessages iMovie iOS iPad iPhone iTunes Mac macOS Mail Mail App Messages Notifications Pages PDF Photos. It's been radio silence from Apple. I've given them updates as more betas were released, letting them know it was still an issue. I sent another sysdiagnostics file over when it still wasn't working in 13.1 beta 2, but haven't heard anything. 3rd-party mail apps work great, so it's definitely an iOS-Mail.
TABLE OF CONTENTSHow to Fix Mail Not Working in macOS Catalina: 8 Ways1. Check Internet Connection.
If you find that you’ve not been getting any new emails in your Mail app then it’s important to first make sure that your internet connection.
Here’s how to check the status of your Internet in macOS Catalina:
Help! I don’t see the Wi-Fi Status Menu. How do I get it to show up?
If you don’t see the Wi-Fi status menu, then simply go into your Apple menu > System Preferences > Network > Wi-Fi. From there check the option to “Show Wi-Fi status in the menu bar“.
If you find that there are no issues with your internet connection but the Mail app was still able to not download it, then proceed to the next method.
2. Check Mail Authentication Logs.
It is also possible that you have authentication problems when you log in to the email server. This happens usually when you update the password of your email directly on the website. There is no way for the Mail app to know if you’ve changed the password from the website without throwing an authentication error. Photoshop elements for mac trial download.
However, if you haven’t made any changes, then it could be that the file which holds all your authentication data (username and passwords) may be corrupted. To fix this you need to update the data of your account that is configured in the Mail app.
For both of the situations discussed, the following steps will help patch up any authentication errors and subsequently help update the Mail app with the right credentials:
Now that you have updated the data of your email account in the Mail app, you will be able to connect to the server with no issues. But if you are still not able to download your new emails from the server, proceed to the next method.
Mail App Not Responding On Mac Computer3. Disable or Uninstall Any Third-Party Security Software.
There is a chance that your anti-virus software or firewall application on your Mac is not allowing you to download the email files to your computer. Some third-party security software does not have that configured by default. To be sure, disable (or uninstall) all unnecessary antivirus software and try to download your email again.
Once you’ve done that, you will be able to download your email files successfully. This solution has proven to have worked for a couple of users who managed to get their Mail app working after disabling their antivirus software on their Mac.
If the issue with the Mail app is fixed and you’re deciding to re-enable back the antivirus software, then make sure to contact their technical support beforehand and explain the situation. You will need to ask for their assistance on how to configure the software so it will not block the email download process responsible for the Mail app.
If the issue persists with the Mail app, then depending on the error message you get let us know by commenting below so that we can help. ?
4. Delete Mail Plist File.
Getting an error message which says, “Mail cannot save information about your mailboxes because there isn’t enough space in your home folder”?
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This error message usually prompts when you try to launch the Mail app. As the error implies, the issue is with the storage space with your home folder. To fix it, you will need to delete a file called Plist which will force the Mail app to load it’s default preferences.
Here’s how you do it:
~/Library/Containers/com.apple.mail/Data/Library/
Now that you are able to open the Mail app, you can now use it to download new email messages. If you can’t, you can check out Methods 1 to 3 (above) for that. However, if your Mail application keeps crashing, then you may proceed to the next method.
5. Remove Saved State Files in Mail.
Find that your Mail app keeps crashing whenever you try to launch it? Well, there is a possibility that the application may have been corrupted and the solution to fix it is to delete these corrupted application data files and then allow the application to automatically replace the deleted corrupted files with new, default values.
It is easier said than done. Regardless we’ve made it super simple by laying down step-by-step on how you should go about it:
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~/Library/Mail/MailData Epson stylus pro 3880 software for mac running mojave.
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Now that your Mail app has loaded the default values of the app, you can now use it with no crashing issue.
6. Use First-Aid App.
Another possibility is that the disk where your Mail app is stored is having errors. In order to diagnose and repair these errors related to the disk utility in your macOS Catalina, here’s what you do:
Now that you have repaired your disk errors on your macOS Catalina, you should be able to run the Mail app with no crashing issues.
7. Delete Entire Mail Files and Re-populate
https://everplus610.weebly.com/relux-lighting-software-for-mac.html. The Mail app’s settings are one common source of issues where it may have been affected during the repair process – where a part of the disk may have been removed or rearranged which can cause the app not to function correctly.
The best way to resolve this issue is to delete the entire Mail files and re-create the account on the app.
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By doing this, you have renewed the settings of your Mail app. After the process, you should be able to use the Mail app without issues.
8. Reach Out to Apple.
If you are having a hard time following the technical terms of the method, don’t worry. You can always seek the assistance of Apple-certified technicians at your nearest Apple Store.
If you have done all or part of the methods above, explain your attempts to resolve the issue. It will be helpful for the technicians not to repeat the same method and will save you some time. Just make sure to check your warranty options beforehand if a replacement is suggested.
Don’t have an Apple Store near you? Check out the support that is available in your place. There is an option where you set an online appointment for repair where you can just send your Mac through a carrier. They can repair it in their lab while you monitor the repair progress through their website.
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As we close this guide, we hope that this article has helped you fix your Mail not working in macOS Catalina issue. Thank you for reading this article and for your continuous support. If you have questions related to this topic, please feel free to leave a comment below and we will love to help you out. ❤
Mail App On Macbook Not RespondingIf this guide helped you, please share it. ?Comments are closed.
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